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What is your name? My grandmother likes to Google too much for you to know. What city were you born in? Santa Monica, California How long have you lived in Portland? 1 year How long have you worked at Empire...

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1) What is your job with Empire Labs, and how long have you worked here? I've worked for the company since 2004 and I've been in charge of customer care and quality control since 2007. 2) What is the most unusual customer care experience you've had? I once had a...

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