FAQ | Clone A Willy 100% body-safe pure silicone | Penis Casting Kit

DISCRETE SHIPPING INFO

RETURNS AND EXCHANGES

INTERNATIONAL SHIPPING

Your kit will be shipped in a plain box or opaque FedEx sleeve with a return address of Empire Labs Inc.- completely discreet with absolutely no hint of what's inside.

**DUE TO COVID-19 PLEASE DO NOT RETURN ANY ITEMS TO US WITHOUT PRIOR APPROVAL**

We accept returns on any unopened/unused items, purchased directly from our website, within 45 days of the purchase date. We do not accept returns of items purchased through other vendors. Refunds will be processed upon package arrival on the original payment method used; you will receive email confirmation with any details pertaining to your request. Funds may take up to 5-7 business days to reflect on the corresponding account. Unfortunately, all shipping charges are nonrefundable, and return shipping fees are not covered. Make sure to notify staff of an intended return by emailing questions@empirelabs.com.

Please include name used on the order or order number in/on the package.

Send the items to:

Empire Labs, Inc.
Attn: Returns
PO Box 14747
Portland, OR 97293-0747

**DUE TO COVID-19 WE CAN'T GUARANTEE YOUR ORDER WILL MAKE IT THROUGH CUSTOMS AT THIS TIME**

Yes. We can ship to almost any address in the world.

We do not currently ship to these countries: Afghanistan, Bahrain, Bangladesh, Brunei, Cayman Islands, Cocos (Keeling) Islands, Cook Islands, Egypt, Falkland Islands, French Polynesia, Iran, Iraq, Jordan, Kazakhstan, Kiribati, Kyrgyzstan, Maldives, North Korea, Oman, Pakistan, Russia, Saudi Arabia, Somalia, Tajikistan, Turkmenistan, United Arab Emirates, Uzbekistan, Vanuatu, Wallis & Futuna, Yemen

((This is caused by customs either not allowing adult products or liquids, which the silicone can qualify as))

What materials are used in the process - are they all completely safe?

Absolutely. The only material that comes in contact with your skin during the molding process is a molding powder derived from seaweed. Your finished dildo is then created from a body safe, platinum cure silicone - the gold standard of sex toys. The exact same material is currently being used on your favorite movie stars in Hollywood to create incredibly lifelike masks & special effects. Your finished replica will be non-porous, completely washable, and it's low viscosity allows for incredible detail. Perhaps even more importantly, it WILL NOT SHRINK at all over time! LEARN MORE ABOUT OUR RAW MATERIALS.

How does the kit work?

The first step is to create a "negative" mold of your penis. Each kit comes with an algae based molding gel and specially designed molding container that makes the process especially easy. The material is the same stuff you see at the dentists office for creating precise impressions of teeth. You then fill your mold with a state-of-the art platinum-cure silicone; a medically tested, body-safe material that's designed to look just like real skin! Let it cure overnight to reveal your very own professional grade dildo of your own penis!

For a more in-depth look at how to do it, visit our HOW-TO page!

How big of a penis can be made with the kit?

If your penis is over 9” long or girthier than average, you will need to use an XL vibrator and may need extra silicone. If you want to make a non-vibrating dildo, you'll definitely need extra silicone.

What if my penis is crooked?

No problem. A simple additional step before molding will accommodate any 'curve'. Click HERE for more info.

What if my penis is pierced?

Again, no problem. We do recommend removing your piercing before making the mold.

What if my penis is not circumcised?

No problem. You'll still get a perfect copy of yourself. Whatever you put into the molding gel is exactly what you'll get out!

How much detail can I expect from my replica?

Your replica will be INCREDIBLY DETAILED! All tiny lines and bumps will reproduce perfectly.

In the Seth Rogan film Neighbors, Jerrod Carmical's character gets his pubic hair stuck in the mold. Will I have to shave first?

No. Typically hair is not a problem. If your pubic hair is excessively long, you may want to rub in a dab of petroleum jelly or other lubricant before molding (or just trim it short).

Do I have to insert the vibrator that comes with the Silicone Clone A Willy Kit?

Yes. Our Silicone kit is designed to be used with the included vibrator. You CAN make your dildo without it, though! Click HERE for more info.

Is the molding process messy?

It can be. For easy clean up, create your mold over a non-carpeted floor or lay down some newspaper first. If any molding gel is spilled on a hard surface it will easily clean up with water. A spill on carpet is equally easy to clean when wet, but once dry it will require re-saturating the area with water and picking out the gel by hand.

How long will my finished dildo last?

Your replica will probably outlast YOU!

When do your molding kits expire and is there an expiration date marked on the packaging?

The expiration of all of our DIY Molding Kits depends on many variables including how they are stored, heat, humidity, etc. Because of this we do not mark an expiration date on our packaging. If the kit is stored properly indoors with normal temperatures (65-75 degrees F) they will last for about three years after the purchase date. If you are ever concerned you have received an expired kit, please contact us directly at questions@empirelabs.com!

Will I be placed on a mailing list?

NO! Your name and address will remain strictly confidential.

Can I mold my penis fully erect?

Yes. Just insert your erect penis into the molding container and HOLD for approx. 60-90 seconds.

While making the mold, will I have to wait until my penis gets soft again before I can remove it?

No. The impression-forming gel is extremely flexible, allowing you to pull out your penis immediately without affecting your mold.

Is my order shipped discreetly?

Yes. Your kit will be shipped in a plain box or opaque FedEx sleeve with a return address of Empire Labs Inc.- completely discreet with absolutely no hint of what's inside.

Do you ship Internationally?

WE ARE NOT SHIPPING INTERNATIONALLY AT THIS TIME

Due to current shipping delays and customs processing times, we are temporarily unable to fulfill international orders. Please enter your email in the form below, and we’ll be sure to notify you as soon as we’re able to resume international shipping.

Thank you for your understanding and patience during this time!

At the time we resume shipping internationally, we will still not be able to ship to these countries: Afghanistan, Bahrain, Bangladesh, Brunei, Cayman Islands, Cocos (Keeling) Islands, Cook Islands, Egypt, Falkland Islands, French Polynesia, Iran, Iraq, Jordan, Kazakhstan, Kiribati, Kyrgyzstan, Maldives, North Korea, Oman, Pakistan, Russia, Saudi Arabia, Somalia, Tajikistan, Turkmenistan, United Arab Emirates, Uzbekistan, Vanuatu, Wallis & Futuna, Yemen. (Due to laws against selling and purchasing sex toys in these countries)

Do you ship to Military Addresses?

Yes. If you need help filling out the shipping form, please see our Shipping Policy.

How will my credit card charge appear on my statement?

Your credit card charge will appear only as 'Empire Labs, Inc.'

How long will it take to receive my order?

**DUE TO COVID-19 WE'RE WORKING WITH A SKELETON CREW AND CANNOT OFFER THE RUSH SHIPPING OPTION AT THIS TIME - ORDER PROCESSING WILL ALSO BE DELAYED 1-2 BUSINESS DAYS**

Domestic delivery time is 4-7 days from the date the order is processed. RUSH SHIPPING delivery time is 2-4 business days from the date your order is processed. International delivery time is 1-3 weeks. Please see out Shipping Policy for details

What is your Return Policy?

**DUE TO COVID-19 PLEASE DO NOT RETURN ANY ITEMS TO US WITHOUT PRIOR APPROVAL**

We accept returns on any unopened/unused items, purchased directly from our website, within 45 days of the purchase date. We do not accept returns of items purchased through other vendors. Refunds will be processed upon package arrival on the original payment method used; you will receive email confirmation with any details pertaining to your request. Funds may take up to 5-7 business days to reflect on the corresponding account. Unfortunately, all shipping charges are nonrefundable, and return shipping fees are not covered. Make sure to notify staff of an intended return by emailing questions@empirelabs.com.

Please include name used on the order or order number in/on the package.

Send the items to:

Empire Labs, Inc.

Attn: Returns

PO Box 14747

Portland, OR 97293-0747